I'm visiting relatives in the USA and decided to make a stop in New York City, since that's usually a fun thing to do. After living in Europe for so long, seeing any New York airport is a reminder of just how shitty they are. America's public infrastructure really is crumbling. Three separate long lines at customs and passport control, which snaked far beyond the barriers and ended up haphazardly curling back and forth into the corners of the rooms. All the pens had been ripped away from their holders, so you couldn't use the tables to fill out the customs forms.
No personnel to tell you where to line up. When you did encounter someone official, they usually spoke worse English than the foreign visitors. The luggage pickup displays directed us to the wrong carousel, where hundreds of people waited patiently as their luggage was delivered elsewhere. Since nobody was there to pick it up, the workers just stacked it into random piles. Most of the ceiling tiles were stained, some were missing.
The line for the cab was also 100 people long, snaking along a narrow concrete median with traffic on both sides. Since the area to line up for the cab was the same area for passenger pickup, you couldn't tell if people were in line for the cab or waiting for a car to pick them up. Tense confrontations resulted. Touts patrolled the cab line offering jacked-up rides to the inner city; nobody did anything about them. There was a strong stench of urine wafting along the line. A couple in front me of from Australia were chatting among themselves, incredulous that this malodorous, chaotic dump of an airport was the gateway to one of the world's great cities.
Finally got a cab after a 40-minute wait. The cab was falling apart, couldn't do over 50 miles per hour, and the driver had night vision problems which led him to constantly bleed into other drivers' lanes. He had no idea where the destination was and no GPS system. The Van Wyck Expressway has to be one of the ugliest roads I've ever seen. On each side is a pile of garbage and dead leaves, and the only barrier between it and the modest Queens neighborhoods on either side is a rusty chain-link fence. All the houses seemed to have burglar bars on all windows and doors.
The overall impression you get landing in New York is worse than in most developing countries I've been to. I am already looking forward to returning to Europe, where countries still at least try to make sure their public amenities are interesting, pleasant places to be.